We want every student to feel secure when investing in their education. Read our clear, fair refund policy below — no hidden clauses, no fine print tricks.
Request a refund within 14 days of purchase
Refund requests reviewed within 3 business days
Refunds returned via the original payment method
Courses used beyond 10% are non-refundable
At Aya Jolly English Academy, we are dedicated to your satisfaction and the quality of every educational experience we provide. We understand that circumstances change, and we want you to feel confident when enrolling in any of our programs.
This Refund & Cancellation Policy outlines the conditions under which you may request a refund, and the process we follow to handle such requests fairly and efficiently. We ask that you read it carefully before making any purchase.
To be eligible for a refund, all of the following conditions must be met:
Submitting a refund request is simple and straightforward. Follow these steps:
Required information when contacting us:
Once a refund is approved by our finance team, the timeline to see the funds in your account depends on your payment method:
The following circumstances are handled on a case-by-case basis by our support team:
Our support team is here 7 days a week to handle your refund request quickly and without hassle. Reach out via your preferred channel:
Student Support & Refund Department